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Electronic health records score consumer thumbs up in survey Posted: April 26th, 2011

By Maryalene LaPonsie

In doctors' offices across the country, computers are replacing bulky paper patient files. A recent study conducted by Sage Healthcare Division, which offers electronic health record applications, finds that both patients and physicians feel positively about the trend toward using computers to access patient files.

 "What we learned is patients like to see their verbatim information entered into the record as they said it, not as the doctor interpreted it," said Sage Healthcare president Betty Otter-Nickerson in a press release.

Respondents were favorable toward the use of electronic records, including these four key findings:

  1. Seventy eight percent of patients and 62 percent of physicians believe the use of electronic health records improves quality of care
  2.  Eighty one percent of patients and 62 percent of physicians have a positive perception of managing patient care electronically
  3. Forty five percent of patients reported a 'very positive' perception of their physician or clinician using a computer or electronic device to document patient care
  4. One in 3 physicians reported using an electronic health record during a patient encounter while 42 percent of physicians use electronic records to document patient care

Despite their popularity, 81 percent of patients surveyed expressed concerns about the security of their confidential medical information.